Certificate for Information Technology Officials (CITO)

ICT Leadership Education for Developing Countries based on Online and Hands-On Workshops

Introduction

Many ICT (Information and Communication Technology) services at present are making life more comfortable for the people who are already living very comfortable lives. The Certificate for IT Officials (ITOs) is being offered to address the challenges faced by the underserved population of our society (i.e., the 5 Billion “have nots” out of the 7 Billion people in the World). Specific challenges are:

  • High demand for ICT services in health, education, public safety, public welfare and other vital sectors (less than 20% of the vital services have automated support in the underserved segments)
  • Extremely high (around 85%) failure rates of ICT projects due to skilled staff shortages
  • Inability to hire expensive consulting services due to severe financial resource shortages

This Capacity Building Program will enable current and aspiring ITOs (e.g., CIOs, IT managers, project managers, development managers, IT planners, enterprise architects, systems analysts, and business analysts) to develop the skills and knowledge needed to address the aforementioned challenges. The student can also earn partial credits towards an MS degree from a recognized university.

Unique Features of the Program - Content reviewed to fully address Nigeria's capacity needs as SAPACE4Nigeria CITO Education:

  • Based on the UN eNabler Project that is addressing the major challenges faced by the “have nots” (70% of the world population).
  • Designed to benefit all IT officials in developed as well as developing countries.
  • Students can pursue own interests through a Capstone Project course.
  • Instead of the typical lecture model, relies heavily on hands-on experiments with a computer aided environment for ITOs, called SPACE, that has been developed to address the aforementioned challenges.
  • Emphasis is on how to do more with less by using the best practices and tools throughout the Learn-Plan-Do-Check cycle.
  • Heavily relies on real life case studies from different countries for a global perspective and to assure mastery of ITO skills in addressing practical problems.
  • Most of the learning comes from hands-on experiments with business games, simulations, decision support tools, and an extensive ePlanner – all part of the SPACE environment.
  • Each course requires one project that the attendee first solves by hand, then through the SPACE environment, and finally a selfassessment for practical insights.
  • All attendees will collaborate with each other through a social network for an enriching experience.

Program Highlights:

  • The CITO Program consists of three courses (C1, C2, C3), displayed in “Contents” and explained in sections 2, 3 and 4 of this document.
  • The courses are priced for developing countries and the student can get academic credit from an accredited university (e.g., Harrisburg University -- HU). These courses can also be used towards an MS degree from HU (see sections 5 and 6 for details).
  • SPACE (Strategic Planning, Architectures, Controls & Education) environment will be made available to all students for hands-on learning plus real problem solutions (see Section 7 for details on SPACE).

Course Content

For Additional Information: Please send an email to nigeria@innovationbed.africa

Course C1: Strategic Planning, Architectures and Management Practices in the Digital Age


Introduction

This extensive course will show how to strategically plan, architect and administer the complex information systems that support and drive the current and future digital enterprises.

The first part of the course will review the emerging features of current and future enterprises (e.g., service orientation, reliance on web and mobile services, globalization, and agility).

The second part will explicate the role of IT to enable and drive such enterprises and will explain the building blocks of the modern information systems that span business processes, enterprise applications, databases, computing platforms, and network services.

The final segment explores how the needed IT systems can be planned, engineered/reengineered, integrated, secured and managed by using the systems engineering principles. Extensive case studies and hands-on experiments will be used throughout the course.

Prerequisite:

Basic background in ICT or permission of the instructor

Learning Objectives of Course:

After this course, the students should be able to:

  • Develop strategic IS plans that are based on people, processes and technologies)
  • Identify the layers (building blocks) that form the modern enterprises and understand the role of IT to enable modern enterprises
  • Understand the fundamentals of business process analysis and how the enterprise applications support the business processes
  • Apply the basic concepts of knowledge management and AI to business decisions in global enterprises
  • Lead the planning initiatives by using the extensive array of resources provided by the Online Program

About Hands On Experiments

  • Most of the learning comes from extensive projects that require hands-on experiments, simulations and self-assessments.
  • Most of the learning comes from extensive projects that require hands-on experiments, simulations and self-assessments.
  • They will then redevelop the plan and architecture by using the SPACE computer aided environment and do self-assessment through extensive hands-on experiments.
  • All attendees will collaborate with each other through a social network for an enriching experience.

Course C2: Enterprise Architecture and Integration Practices in the Digital Age

Introduction

Modern digital enterprises are characterized by increased automation, mobile services, extended B2B operations with global business partners, and on-demand business services. The main issue in such enterprises is to architect and integrate a very wide range of services quickly and effectively. This course presents a ‘systems’ perspective based on service oriented architecture (SOA) that combines processes, people and technologies and highlights the role of information and communication technologies, enterprise models, and emerging SOA standards in developing flexible and integrated business architectures. Within the conceptual framework, the topics continually evolve as new technologies, techniques, methodologies and standards emerge.

Prerequisite:

Course C1 or permission of the instructor

Learning Objectives of Course:

After this course, the students should be able to:

  • Develop architectures for globally integrated enterprises with business as well as technical details
  • Effectively use the concepts of architecture frameworks, business process modeling and reengineering in enterprise integration projects
  • Develop enterprise and B2B integration strategies using SOA
  • Understand the role of SOA, Classical Web, the Semantic Web, XML technologies and Web 2.0 in enterprise integration
  • Lead the integrated architecture initiatives by using the extensive array of resources provided by the Online Program.

About Hands On Experiments

  • Most of the learning comes from extensive projects that require hands-on experiments, simulations and self-assessments.
  • Most of the learning comes from extensive projects that require hands-on experiments, simulations and self-assessments.
  • They will then redevelop the plan and architecture by using the SPACE computer aided environment and do self-assessment through extensive hands-on experiments.
  • All attendees will collaborate with each other through a social network for an enriching experience.

Course C3: Governance, Project Management and Security Practices in the Digital Age

Introduction

Project management, governance and security management are key to the success of any initiative in the public or private sector. The first part of this course presents the fundamentals of governance with focus on IT governance and how it is being used in the public as well as private sector. The second part concentrates on project management and the best practices in project management as specified by the Project Management Institute. The last part covers the essentials of security management and quality assurance for managers. Topics include risk analysis, security policies, main security technologies, and security audits. Instead of one narrow aspect of management, this course emphasizes the strategies and best practices needed to manage, secure and control the IT initiatives at a global level.

Prerequisite:

Course C1 or permission of the instructor

Learning Objectives of Course:

After this course, the students should be able to:

  • Fully understand the role of management in successful initiatives
  • Apply the concepts of IT governance in the public as well as private sectors
  • Learn the best practices in project management for successful projects
  • Develop security management policies and procedures for projects
  • Establish quality assurance guidelines and controls for projects
  • Apply the strategies and best practices needed to manage global projects

About Hands On Experiments

  • Most of the learning comes from extensive projects that require hands-on experiments, simulations and self-assessments.
  • Most of the learning comes from extensive projects that require hands-on experiments, simulations and self-assessments.
  • They will then redevelop the plan and architecture by using the SPACE computer aided environment and do self-assessment through extensive hands-on experiments.
  • All attendees will collaborate with each other through a social network for an enriching experience.